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faq

What certifications do your control boards hold?

Our standard control boards sOur products have obtained CE, RoHS, and ISO 9001 certifications. We can also provide relevant test reports and support your local market certification applications.upport AC 110V-240V, 50/60Hz. We can also customize the input voltage range according to your local market requirements.

What should I do if the control board malfunctions after installation?

Please contact our technical support team with photos, videos, and the symptom description. We will help troubleshoot remotely. If it is a confirmed quality issue, we will provide replacement units under warranty.

What is your price range for a standard control board?

The price depends on the model, function complexity, order quantity, and customization level. Standard models range from a few to tens of US dollars. Contact us with your specifications for an accurate quote.

What input voltage do your control boards support?

Our standard control boards support AC 110V-240V, 50/60Hz. We can also customize the input voltage range according to your local market requirements.

What is the lead time for OEM customized orders?

For standard products, stock items can ship within 3-7 days. For OEM customized orders, the lead time is typically 25-35 days after confirming the design and deposit.

Can you supply samples for testing before bulk order?

Yes, we provide sample orders. Sample prices may be higher than bulk orders, but the sample fee can be deducted from your subsequent bulk order payment.

Do you offer discounts for large volume orders?

Yes, we offer tiered pricing based on order quantity. The larger the order, the more competitive the unit price. Contact our sales team for bulk discount details.

What is the lifespan of your control boards?

Under normal use and proper working conditions, our control boards have a designed lifespan of over 5 years or 80,000 hours of operation.

How do you test the control boards before shipment?

Every control board goes through 100% functional testing, high-voltage testing, and aging testing before packaging. We also provide test reports for bulk orders.

How long has your company been manufacturing control boards?

We have been manufacturing electronic control boards since 2002. With over 20 years of experience, we specialize in R&D and production of control boards for disinfection cabinets and other home appliances.

Can you print our logo on the control board and packaging?

Yes, we offer OEM branding services. We can print your logo on the PCB silk screen, product housing, and packaging labels. Minimum order quantity applies for custom branding.

Do you provide custom PCB layout and firmware development?

Yes. Our engineering team handles full custom development, including schematic design, PCB layout, firmware programming, and function customization based on your product requirements.

How long is the warranty period?

We offer a 12-month warranty from the date of shipment. During the warranty period, manufacturing defects are covered free of charge.

Do you provide schematic diagrams and wiring instructions?

Yes, we provide detailed wiring diagrams, user manuals, and installation instructions with every order. For OEM projects, we can also provide customized documentation.

Can you customize the control board for our own disinfection cabinet model?

Yes, we provide ODM services. We can customize the control board to match your specific disinfection cabinet model, including button layout, display interface, timing functions, and sensor parameters.

How many engineers work in your R&D team?

We have an R&D team of experienced engineers specializing in hardware design, firmware development, and product testing. The team supports both standard product iterations and custom development projects.

Where is your factory located? Can I visit?

Our factory is located in Chaijiawu, Tangxi Town, Linping District, Hangzhou, Zhejiang, China. We welcome factory visits and inspections. Please contact us in advance to schedule a visit.